Creating the Right Conversations with Your Detailing Customer To Earn Their Trust and Loyalty

Tap in with us for another episode of RoadFS Detail Memoirs. Carmen Young of Shine Seal Protect to explore creating the right conversations with your customers to help them choose the right solutions and earn their trust.

Show highlights:

  • Her yellow brick road to entering the Detailing Industry.

  • Her view of cars versus her husband’s who is the detailer and serious car guy. * Creating the right conversations for your customers

  • Marketing, selling and talking to women customers

  • Asking the right questions to guide your customer to the right solution or product for them

  • Considering age, gender, purpose, and what your customer wants or needs too help them get the right detail service

  • Establishing care and trust with your customers

Entire episode on YouTube

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