Tap in with us for another episode of RoadFS Detail Memoirs. Carmen Young of Shine Seal Protect to explore creating the right conversations with your customers to help them choose the right solutions and earn their trust.
Her yellow brick road to entering the Detailing Industry.
Her view of cars versus her husband’s who is the detailer and serious car guy. * Creating the right conversations for your customers
Marketing, selling and talking to women customers
Asking the right questions to guide your customer to the right solution or product for them
Considering age, gender, purpose, and what your customer wants or needs too help them get the right detail service
Establishing care and trust with your customers
Entire episode on YouTube