by Jody Sedrick | Oct 9, 2015 | Customer Service, Field Service, Field Service Management |
Not all days are sunny and beautiful, but every day you are called on a service call it’s your opportunity to MAKE A DIFFERENCE. When reporting to a service call remember the customer is having a horrible day. Their day has been interrupted. They’ve been...
by Jody Sedrick | Sep 15, 2015 | Field Service Management, Leadership, Vision |
What is your vision? It doesn’t matter what your vision is YOU have to be able to VISUALIZE it. Can you see it? Can you picture it in you minds eye? Capture the image of your vision! What does it feel like? What does it look like? What does it taste like? What...
