Command Center

Field Service Management – Simplified

The Command Center provides a full set of intuitive tools to manage your field service business.  Each section was designed with feedback from field service dispatchers and managers to provide a system the eases the management of your customers and service team.

RoadFS - Work Orders

Work Order

Complete work order management for your team. Creating a work order or estimate is a simple task in RoadFS®. Review, edit, dispatch and assign the right tech for every job.

Simple point, click and search tools enable you to manage your service tickets from Estimate to Invoice.

  • Blazing fast search tools quickly find any service ticket, item or customer
  • Create an Estimates or Work Order with one easy click
  • Quick access to your complete list of Estimates and Work orders
  • Assign and dispatch work directly to your techs Android or iPhone

Customer

Manage every customer as if they were your only customer.  Rich tools to manage customer contacts, locations, assets and even set custom pricing for individual customers.

Schedule

Dynamic scheduling improves dispatch operations. Eliminate scheduling conflicts with color coding. Configure “Call Back” calendar items and descriptions  to better respond to your customers.

Reports

A full set of reports provides the business intelligence you need to optimize your business. Quickly review customer profitability, service tech usability and much more.

Settings

Configuration tools to tailor RoadFS™ to fit your service business. Everything from user role management to integration tools for QuickBooks, Sage or Intacct.

Parts/Services

One central location to manage parts, services, materials and pricing. Set up and manage service categories. Establish custom pricing for individual customers.