Field Service Management – Simplified
The Command Center provides a full set of intuitive tools to manage your field service business. Each section was designed with feedback from field service dispatchers and managers to provide a system the eases the management of your customers and service team.
Complete work order management for your team. Creating a work order or estimate is a simple task in RoadFS®. Review, edit, dispatch and assign the right tech for every job.
Simple point, click and search tools enable you to manage your service tickets from Estimate to Invoice.
Manage every customer as if they were your only customer. Rich tools to manage customer contacts, locations, assets and even set custom pricing for individual customers.
Dynamic scheduling improves dispatch operations. Eliminate scheduling conflicts with color coding. Configure “Call Back” calendar items and descriptions to better respond to your customers.
A full set of reports provides the business intelligence you need to optimize your business. Quickly review customer profitability, service tech usability and much more.
Configuration tools to tailor RoadFS™ to fit your service business. Everything from user role management to integration tools for QuickBooks, Sage or Intacct.
One central location to manage parts, services, materials and pricing. Set up and manage service categories. Establish custom pricing for individual customers.